Healthcare

Where to find customers who are telehealth practices

Vendors looking for telehealth practice customers want virtual-clinic founders, multi-state medical groups, and ops leads — not patients googling a video visit. These operators hang out in ATA-adjacent rooms, r/telemedicine, Facebook groups for virtual practices, Doxy.me and Zoom for Healthcare and SimplePractice review threads, and YouTube videos about multi-state licensure, RTPBC, and a video stack that dropped mid-session. They buy when a platform cannot do waiting rooms plus e-prescribe plus identity proofing, when a state board asks about the vendor BAA, or when no-show rates explode because the link was buried in email. This is not a brick-and-mortar front desk with a side of Zoom. Paste your URL into PainHuntr, hunt asking, comparing, and frustrated conversations, and reply from the inbox with the state and modality they named — psych, urgent, derm, or weight-care — not a generic 'HIPAA video' slogan.

Where telehealth practices actually hang out

These are the rooms where telehealth practices ask for recommendations, compare tools, and name the competitor they want to leave. Start here before you buy ads.

Redditmixed clinicians, founders, and patients
r/telemedicine
Filter hard: patient 'how do I see a doctor tonight' posts are consumer intent. Clinician and founder posts about Doxy.me versus Zoom versus Teams, e-prescribe, and multi-state licensing are buyer intent. Threads that name Wheel, Accolade-era stacks, or a white-label video SDK are even closer to a build-versus-buy decision. Urgent-care virtual groups and psych-only groups describe different waiting-room and prescribing needs in the same subreddit; read the modality before you reply.
Rules gotcha: Do not give patients medical advice. Do not harvest patient posts. Vendor landing pages get removed. Disclose if you sell a telehealth platform.
Forummember, policy and enterprise
American Telemedicine Association (ATA) communities
ATA conversations skew more health-system and serious virtual-group than Facebook. People discuss interstate compacts, prescribing rules, and which vendors survived an OCR or board question. If you sell identity proofing, e-prescribe, or enterprise video, this is the vocabulary. Independent cash-pay therapists using Doxy.me may never appear here; they live on the mental-health audience page. Use ATA when your ACV assumes a medical group or a multi-state entity.
Rules gotcha: Sponsor and member rules. Do not scrape attendees. Policy threads are not a demo. If you are a vendor, use vendor channels.
Facebookmid-size, startup clinics
Virtual practice and telehealth founder Facebook groups
Founders of virtual psych, urgent, and weight-care practices paste screenshots of no-show funnels, failed identity checks, and Stripe versus healthcare merchant accounts. They ask whether to stay on Doxy.me plus an EHR or buy an all-in-one. Multi-state licensing consultants also post here; their comment threads name the software that could not verify a patient's location. That location check is a product spec, not a slogan.
Rules gotcha: Lead-gen agencies promising 'more telehealth patients' are already banned in the better groups. Disclose. Never request a recording of a visit. Do not scrape member lists of patients from a 'support group' that is not a vendor room.
Reviewshigh intent, product-named
Capterra and G2 telehealth platform reviews
Doxy.me, Zoom for Healthcare, VSee, Doximity Dialer, Mend, and EHR-bundled video reviews describe dropped sessions, waiting-room chaos, and BAAs that took six weeks. Two-star reviews after an outage or a pricing change for HD/group visits are mid-switch. Filter reviews written by 'practice owner' or 'medical director' rather than by a hospital IT buyer if you sell to independent virtual groups. SimplePractice and TherapyNotes telehealth modules belong in the therapist comparison set, not the urgent-care set.
Rules gotcha: Do not astroturf. Do not quote a review that includes a patient name or a visit time that could identify them.
YouTubefounder and ops comments
Telehealth stack and virtual-clinic build videos
Creators who document launching a virtual clinic attract comments about e-prescribe (DoseSpot, RCopia), identity proofing, and whether they still need a separate EHR. Watch 'Doxy vs Zoom vs EHR video' comparisons. The commenter who asks about a waiting room that can take a card before the clinician joins is describing a conversion problem unique to virtual care.
Rules gotcha: Do not dump a coupon under a competitor webinar. Answer modality and states. Never ask them to share a visit recording in comments.
LinkedInhigher ACV, multi-state groups
Virtual-care operators and medical directors on LinkedIn
COOs of virtual medical groups discuss compact licensure, 50-state entities, and platform consolidations after a raise. Comments under posts about DEA tele-prescribing rules or a vendor outage are high signal. If you sell enterprise video or RPM-adjacent tools, this room is closer than a Facebook group of two-clinician psych practices — send those to the mental-health therapists page.
Rules gotcha: InMail that says 'HIPAA Zoom alternative' is undifferentiated. Do not scrape NPI for 'telehealth' taxonomy into a sequence without a prior conversation.
Xspiky, real-time
Telehealth operators on X during outages and rule changes
When a video vendor drops or a DEA/state rule posts, operators live-tweet the workaround. Those spikes are when comparing intent appears in public. Search for Doxy, Zoom, and 'waiting room.' Pair with PainHuntr alerts rather than living on the firehose. Founders also name e-prescribe outages here faster than they file a Capterra review.
Rules gotcha: Do not ratio a clinician for using a competitor. No DMs from a new brand account during an outage — that looks like ambulance-chasing.

How telehealth practices talk about their problems

Search and replies land when you use their words, not your category name. These phrases show up in threads when they are close to buying or switching.

video dropped mid-session
Doxy.me versus Zoom for Healthcare
multi-state licensure compact
waiting room before the clinician joins
identity proofing failed
e-prescribe DoseSpot delay
BAA took six weeks
patient location not verified
no-show because the link was buried
white-label video SDK versus EHR
DEA tele-prescribing rule

What telehealth practices complain about — and what that means

PainHuntr classifies conversations by intent: actively asking, comparing, frustrated, discussing, or a passing mention. The quotes below are the shape of demand, not a promise that a specific post is live today.

Frustrated
“Video dropped mid-session again and the waiting room still cannot take a card before I join. Doxy is simple until we need identity proofing and a location check for a state board. The BAA with the add-on vendor took six weeks.”
r/telemedicine founder threads, Facebook virtual-practice groups, and 2-star Capterra reviews after an outage.
Comparing
“Zoom for Healthcare versus staying on Doxy versus an EHR with bundled video for a five-state psych and urgent mix. We cannot run two waiting rooms and two e-prescribe logins. Who actually exported recordings without a surprise bill?”
YouTube stack videos, LinkedIn COO comments, and ATA-adjacent discussions.
Actively asking
“Need a stack that verifies patient location, does e-prescribe, and does not require a separate app download. Cash-pay and a few contracted virtual-urgent shifts. Multi-state in six months.”
Facebook telehealth founder groups and Capterra Q&A on telemedicine platforms.
Discussing
“DEA tele-prescribing guidance has our medical director rewriting protocols. The video vendor swears they log location. Our EHR swears they do not store the stream. Nobody can show me the audit trail in one place.”
LinkedIn medical-director posts and ATA policy threads that leak operational questions.
Mention
“Still on the same video link we launched with. No-shows are whatever. Not changing platforms during our busiest month.”
YouTube comments under virtual-clinic vlogs. Low intent unless a later reply names an outage or a board letter.

Search queries that surface telehealth practices in buying mode

Paste these into Google, Reddit, or X search. They are the manual version of what PainHuntr runs when you paste a product URL.

site:reddit.com/r/telemedicine (Doxy OR Zoom OR "e-prescribe" OR licensure) (dropped OR alternative OR switched)

site:capterra.com (Doxy.me OR "telemedicine") (cons OR waiting OR BAA OR outage)

("virtual clinic" OR "telehealth practice") ("identity proofing" OR "multi-state" OR waiting room) (software OR platform)

site:youtube.com telehealth practice (Doxy.me OR "Zoom for Healthcare" OR stack)

site:americantelemed.org (vendor OR platform OR prescribing) (video OR licensure)

("telehealth" OR telemedicine) (DoseSpot OR "location check" OR "white-label") (alternative OR looking)

How to reach telehealth practices without getting ignored

Name the modality and the states in your first sentence if they did. Answer the dropped-session, waiting-room, e-prescribe, or location-check problem before your logo. ATA and many Facebook groups ban cold vendor posts; use sponsor channels or wait to be asked. Never request a visit recording or a patient identity-document example in public. If you need a BAA, take it to email. Do not pitch a therapist-only EHR into a virtual urgent-care thread, or a hospital video suite into a two-clinician cash practice. Paste your URL into PainHuntr with Doxy.me or Zoom for Healthcare as the incumbent. Work asking, comparing, and frustrated posts from the inbox with an edited AI draft. Ambulance-chasing an outage with a scraped DM list is how medical directors block your domain.

Frequently asked questions

Is this for patients who want a video doctor?

No. Patients should use their insurer app, a health-system portal, or a clinic they already know. This page is for vendors who need telehealth practice customers — virtual-clinic operators and medical groups buying video, EHR, e-prescribe, and identity tools. 'Where to find telehealth' as a consumer query is the wrong intent.

Are telehealth practices just therapists on Zoom?

Some are, and those buyers live on the mental health therapists page with SimplePractice and TherapyNotes. This page is for groups that sell themselves as virtual practices: multi-state entities, virtual urgent, weight-care, derm-tele, and similar. Their stack includes identity proofing, location, and often e-prescribe in a way a solo counselor may not. Do not blend the ICPs.

Can I pitch in ATA communities?

In vendor and sponsor spaces, yes. In policy and clinical quality threads, no. Badge scans at ATA are not a forever email list. If your product is a consumer symptom-checker, this is the wrong association room anyway.

Where does switching intent show up fastest?

During a video outage on X and Reddit, then on Capterra a week later. Facebook founder groups catch the 'should we rebuild on a SDK' conversation. LinkedIn catches the multi-state group that needs a SOC 2 story. PainHuntr alerts on asking, comparing, and frustrated language beat refreshing Twitter during every AWS blip.

What should I paste into PainHuntr?

Your product URL plus Doxy.me, Zoom for Healthcare, or the EHR video module you replace. Use the inbox and edit AI drafts so they mention identity proofing or e-prescribe only when the thread did. Never auto-reply to a patient looking for a same-night visit.

Related audiences

Reading 1,000 threads a month doesn't scale. PainHuntr does.

Paste your product URL. PainHuntr finds the conversations where telehealth practices ask, compare, and complain on Reddit, X, Hacker News, YouTube, and review sites — then helps you reply, track what worked, and do it again.

Join the waitlist to get early access and help shape the product.